Germany / United Kingdom
+(49) 1708 555 098


Karaktero is a global management consultancy which works in collaboration with strategy consultants and communication executives internationally.

The company launched in Germany and the United Kingdom and will be adding satellites in Switzerland, China and the USA next.

The leadership

Herbert Heitmann
Founder and Managing Director

Communications executive with nearly 25 years of experience across industries with a comprehensive set of stakeholders for globally leading brands and outstanding leaders. An initial career as an engineer and scientist highlighted the importance of closing the gap between perception and reality. This became the driving force for my professional development – from science to government to innovation-driven industries. Pairing business strategy with stakeholders expectations is the basis for my success. My passion is to professionalize the communications functions that I lead towards delivering predictable, tangible outcomes. This is also the driving force behind the creation of the EACD and the invention of its major events, the European Communications Summit and “The Circle” of the most senior European communicators.

Lisa Bentall
Operations Director

Lisa is a well-rounded, highly motivated operations executive with an analytical mind. She brings a creative, big picture perspective to projects together with a keen attention to details and an eagerness to build lasting relationships with clients. Lisa provides adept strategy and operational planning and support. Combining over 15 years experience in business, including multiple business start-ups, with advanced qualifications in Law, in Philosophy, and in International Studies Lisa ably delivers operations, legal and strategy solutions.